We called Platinum Home Comfort when our dryer started making a loud noise. We heard from a friend that they were a good, honest company that didn't charge too much, and we were very impressed with the service. They called to let us know they were on the way, and the man they sent out was very kind to my wife and I. He found out what was wrong pretty quickly, and told us a price that we thought was fair before he ordered the part. He came back after calling again to let us know he had gotten the part, and was just as professional and kind the second time visiting. He got our dryer back up and running and we couldn't be happier. Thank you Platinum Home Comfort.